I take your privacy and information security really seriously. I've put in place lots of good practices to ensure that you can use my websites and my services with lots of confidence that I'm keeping your info safe. I will never release personal info to third parties unless specifically agreed (or requested by legal authorities). I use industry standard procedures to keep your info safe. I do have cookies on my web properties to help me understand trends and improve web services. I work in the cloud, so much of my info is secured by Google servers, and they use tip top methods to do that. Wix, which hosts my website, is super secure, and you can read their web terms here. I hope you'll enjoy our website safe in the knowledge that your knowledge is safe! Enjoy!
What Is Collected
The information I might collect in the background (sometimes without you obviously knowing) include:
Some tracking info about your visit to my website.
Google Analytics tracking info.
Information that you provide to me requesting services or information from me.
Personal information for the purposes of recruitment or membership (CVs, cover letters, contact information).
How Do I Collect Data
I collect and retain data in a number of ways, some of which are quite old fashioned, and some are bleeding edge:
You might submit personal, business or contact info through written correspondence (email or snail mail), phone calls, web forms, shared documents, face-to-face meetings, video conferencing, social media conversations and other means.
There are a host of different ways you might arrive at Jack Fayter’s website, and these include:
Navigating to my websites and online web properties, social media sites and publicly available resources through jackfayter.com’s domain.
Finding me through a third party search engine or through a web ad with Jack Fayter content.
Being directed by marketing materials, email correspondence, social media, or other third parties.
When you arrive (hello!) Google Analytics will track your visit telling me (in an unidentifiable anonymised way) how long you are here for, what you found interesting, which pages you clicked on and where you disappeared to. We may also have a look at your computer including Operating System (OS) and browser. If you have come to me from a non-paid source like a search engine result or third party website, I might track some of the information about that source. This will always be anonymous and I will never be able to personally identify you from this information. It is designed to give me information about trends among my visitors to help me improve my online services.
I do not collect personal information automatically as part of my automated systems, but I may tie personal information you actively submit to me via my websites to web visits, if appropriate to my service to you.
I will potentially put a cookie on your device during your visit to my website. A cookie is unfortunately not what we all know it as but is in fact an identifier that helps me understand how many unique visitors I've had to my website, and whether you've been here before or not, and indeed where you've come from on the internet. These files do not allow me to personally identify anyone, and I cannot track any of your web activities not related to Jack Fayter’s websites. Cookies also cannot be used as code to deliver malware or viruses to your computer. I will only use visitor information to help improve my services and sites.
I may combine visitor info with my marketing/advertising systems to automatically get in touch with you if appropriate. I also use information from cookies to help develop my marketing and web strategies. I may also use campaign tagging alongside Analytics data to understand activity on my marketing/advertising content, including embedding analytics into email and social media links.
Links To Other Services
How We Use Personal Info
Personal info is really helpful when processing support, service or product requests, orders, project info, payments and communications with you. I only use your personal information as submitted by you and only for the purposes requested by you upon submission of that information. I may use submitted personal information to establish sales leads with you, or to setup an account for the purpose of administering a sale, support or a Jack Fayter provided service. I may use it subsequently to offer you a personalised service online and in person, provide you with access to secure information or product demos, give you recommendations about products and services and also, if required, to look into legal issues regarding my website or fraud. Telephone calls may be recorded for contractual reasons or for training purposes. I do not, as a rule, give out personal information to third parties without express written permission of those involved.
I know how much privacy of personal information means. This means that the uses I make of personal information submitted via the website are strictly limited to giving you a great service and allowing me to deliver projects and information you desire. Personal information that I gather will never be authorised to anyone other that Jack Fayter team members and yourself, except in the event of product or service provision by a third party that requires particular information in order to deliver that service. You will always be asked for permission before this disclosure happens. Any third party I use to provide you with services will have been evaluated to ensure that it maintains privacy and security at least equivalent to that described by this policy.
I may disclose your personal information in the event that it is requested by legal authorities. This may be for the purposes of dealing with fraud protection, spam and breaches of UK intellectual property law.
Maintaining Info & Data Integrity
I will never use data, especially personal info, for any purpose other than the one for which it was intended when submitted. I try and ensure, by taking all reasonable steps, that all data is relevant, accurate, and up-to-date.
I do my utmost to keep your info secure. I use industry standard security measures to try and prevent the alteration, inappropriate duplication, loss or misuse or all data I possess. The various methods I use are appropriate to the medium and type of information it concerns, including Google/Microsoft authentication, encryption, document control and network firewalls. I store all information in the cloud where appropriate, which is secured by Google and Microsoft and subject to their data security protocols and processes. All local information is encrypted on all team members' computer hard disks, and all my email traffic is secured and encrypted.
Information about customers, visitors, web users and employees is only made available where appropriate and on a need to know basis.
Accessing Your Data
If you would like to access or amend any personal information that you have submitted to me or to ask what, if any, information I may have about you, or if you think that your information is being used inappropriately, let me know by emailing firstname.lastname@example.org, and I'll have a chat with you about it.